TERMS AND CONDITIONS |
- A non-refundable registration fee of £30.00 upon receipt of your application form if your child is attending more than their funded hours a week. In addition, siblings will be reduced to £15.00.
- We require parents to provide nappies, nappy cream, and a spare set of clothes, which should be clearly marked with your child's name.
- Fees are payable monthly in advance by the 1st of each month via standing order, debit card, cash, BACS, or vouchers.
- Any accounts that remain unpaid after two weeks will incur a charge of £7.50 on the following month’s account.
- If fees are persistently late, your child’s place will be suspended until full payment has been received. Any bad debts will, after two reminders be recovered by debt collectors.
- Persistent late collection will result in additional fees being charged at £5.00 per 5 minute period or part thereof.
- As your child’s place is secured, we cannot refund parents for unexpected absences, nor exchange sessions due to absences.
- One month’s notice is required prior to changing attendance patterns of your child. This also includes changing whether your child has our meals or packed meals.
- One month’s notice is required of termination of your child’s attendance. Six weeks notice is required for all EYEE funded children.
- Parents are reminded that only they, or the person they authorise, are allowed to collect their children. (A password is required).
- We must be notified if your child contracts a notifiable or infectious disease.
- The management team reserves the right to terminate a child’s attendance.
- We do not accept any responsibility for any loss or damage incurred to any personal items belonging to a parent/carer, or their child whilst at the Nursery
- Change of address, contact details, change of family doctor or any other relevant information should be notified to the Nursery Manager immediately.
- Complaints should be addressed in the first instance to the Nursery Manager
